Return Policy


Our return policy lasts 30 business days.

Products must be returned within 30 business days of original purchase. If 30 days have gone by since your purchase unfortunately we can't offer you a refund or exchange. 

To complete your return, we require a receipt or proof of purchase.


*Please do not send your purchase back to the manufacturer*


Email us at returns@microdermatech.com to learn the procedure of how to return a product

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at contact@microdermatech.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contact@microdermatech.com

NOTE*Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

NOTE*If you are shipping an item overs (3 or more devices) $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.